case study | education & development

A board needed to review the performance of a senior staff person with more than 15 years in the organization.
They wanted to use a new and more satisfying process.

With Michael’s help, by the close of the project the group had:

  • developed a new, appreciative-based approach to senior staff review that met board directives
  • wrote a technical document for use by future staff review committees
  • drafted board policies that align governance with new practices
  • identified key stakeholder issues needing board attention.

The staff person reported this as the most helpful and satisfying review process of her career.

The board identified the process as a “next practice” to be used for future senior staff reviews.

Here is what the board president, who works for the Congressional Budget Office, had to say about working with Michael:

If you ever have a chance to work with Michael, take it. No matter what the subject is, I can guarantee that working with him will be a productive and joyful experience. He does what he says he’ll do. He’s got a great sense of humor. He thinks hard about the group’s mission, and he always works in the spirit of eliciting the best. If I’m picking an all-star team, Michael is on it.”